Dear Customer

We are proud to announce that our company has been ISO 9001:2015 certified for 9 years, an international quality standard.

But what does this mean for you? Here's everything you gain by choosing us:

1. Superior Quality Medicines

Vida Farmacias' ISO 9001:2015 certification ensures that our products have passed strict quality controls. This means that every time you purchase your medications from us, you receive them from an authorized supplier who purchases directly from the manufacturer. They have been stored at the appropriate temperatures and in conditions that adhere to sanitary standards. We operate in two temperature categories: refrigerated, which must always be maintained between 2°C and 8°C; and room temperature, which is between 9°C and 25°C.

2. Greater Satisfaction

Your satisfaction is our priority. ISO 9001:2015 guidelines oblige us to focus on your needs and expectations, ensuring that the medications and other supplies purchased meet the expected therapeutic effect and safety. We are a patient-centered company. Yes, doctors are very important, and so are laboratories (our suppliers), but you, as a patient who has chosen our service, are our reason for being.

3. Reliability and Consistency

With ISO 9001:2015 certification, you can trust that our products are consistent and reliable. At Vida Farmacias, we have established processes that ensure that every time you purchase our products, they will meet the same safety and efficacy standards with every purchase. Our processes are consistent, repeatable, and predictable so you can continue to place your trust in us.

4. Continuous Improvement

We are committed to continuous improvement. This means that we constantly evaluate and improve our processes to offer you ever-better products and services. By sharing your experiences and suggestions with us, you help us grow and improve. If you don't like something or we fail at something, please tell us so we can fix it. If you are satisfied, please tell your doctor and all your family and friends.

5. International Support

ISO 9001:2015 is an internationally recognized standard. Having this certification means we operate at the same level as the most recognized companies worldwide. We are committed to performing everything with quality, from administrative processes such as tax payments, receiving medications in our warehouses, and inspecting them, to taking your order and delivering them to your home, work, or wherever you specify.

We invite you to experience certified quality when purchasing your medications and other products at Vida Farmacias.

Thank you for trusting us.

KINDLY RESPECTS

Quality Assurance and Regulatory Affairs Team, Vida Farmacias

PS: Want to learn more about ISO standards? Stay tuned for our next post!