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Shipping
throughout the Mexican Republic.
Shipping on all Mexico orders over $10,000 MXN.
If your order is under $10,000 MXN, the shipping cost will be $350 MXN.
Your order is always secure and on time
Our lead time in Monterrey, Mexico City and Guadalajara is 1 business day.
Our lead time for the rest of the country is 1 to 3 business days.
For clarifications and follow-up of your orders, please contact
our customer service center.
Our highly specialized medications are transported under conditions that exceed the recommendations of the Official Mexican Standar.
Our lead time in Monterrey, Mexico City and Guadalajara is 1 business day.
Our lead time for the rest of the country is 1 to 3 business days.
For clarifications and follow-up of your orders, please contact
our customer service center.
Delivery times and costs
Local areas: Guadalajara, Monterrey, Mexico City and their metropolitan areas:
Minimum order $200 MXN
Orders over $400 MXN qualify for FREE SHIPPING!
Orders under $350 MXN have a shipping cost of $80 MXN (VAT included).
Delivery is within 24 hours.
Rest of Mexico:
Minimum order $200 MXN
FREE SHIPPING on orders over $1700 MXN
Shipping cost for orders under $1700 MXN is $350 MXN (VAT included).
Weight: Free shipping up to a maximum of 2 kg. If the weight exceeds this, an estimate will be provided by the logistics department.
If you placed an order and the weight exceeds the 2 kg maximum, we will contact you. If we are unable to reach you within 24 hours of purchase, the order will be canceled and a refund issued.
If the customer decides not to accept the additional shipping cost, the order will be canceled and their money refunded within the next 24 business hours.
Delivery times: 48 to 72 business hours.
Cold Chain: Shipments are only made Monday through Wednesday (business days).
The delivery time begins after payment confirmation, except for cash on delivery (available only in Mexico City, Monterrey, and Guadalajara for orders under $5,000.00 MXN). Delivery is subject to inventory availability and service coverage.
International Shipping: Currently, we only ship within Mexico. This is due to legal, regulatory, and distribution issues related to medications in each country. If you have someone in Mexico who can help you receive your order, we would be happy to ship it to them.