Check delivery times in special and border areas

You will be insured for delivery within 1 to 3 business days to most destinations in Mexico.

However, if you are in a border city or a special destination in the interior of the country, it is important that you check delivery times. This is important as we cannot guarantee delivery of your products to some destinations due to weather conditions, distance and access to the area.

In the event that you place an order and it is out of coverage areas or has special handling, such as cold chain, we will contact you for a refund process which can take up to 20 days. If you need more information, please contact with our contact center team.

Your delivery is always safe and on time

Thanks to our reliable logistics partners